LOTSI Klub
Vernostný program
Zapojenie je bezplatné a klub platí na e-shope aj v predajniach. Rozhoduje súčet Vašich nákupov za posledných 12 mesiacov - čím vyššia úroveň, tým vyššia zľava na všetko ďalšie, čo si u nás kúpite.
Štyri úrovne
Bronze
Úroveň I
−5 %
Po zapojení
Silver
Úroveň II
−10 %
od 700 €
Gold
Úroveň III
−15 %
od 1 300 €
Platinum
Úroveň IV
−20 %
od 3 000 €
Ako to funguje
1
Vytvorte si účet na lotsi.sk a zapojte sa do klubu. Ak už máte účet z predajne, použite tú istú e-mailovú adresu – prepojí sa automaticky.
2
Nakupujte ako doteraz. Hodnota Vašich objednávok sa priebežne spočítava.
3
Zľavu priradíme automaticky – uvidíte ju v košíku pri každej ďalšej objednávke.
Frequently asked questions
What is the LOTSI Club?
A loyalty programme in which your discount grows with the total value of your purchases.
How do I join?
Create a customer account and tick the box to join the LOTSI Club. It takes a minute. Your membership takes effect once your next order is completed, so the discount applies from the order after that. If you already have an account from one of our stores, see the relevant question below.
Where can I see my current tier?
Right on this page once you are signed in. You will see your current tier, your discount, and how much is left before the next tier.
I have an account from one of your stores but not in the online store. What should I do?
Register in our online store using the same e-mail address you gave us in the store. The accounts are linked automatically and your previous purchases and the tier you have already reached are carried over. If you use a different e-mail address, a separate membership is created and your purchases are not added together.
Does the LOTSI Club work in your stores, and how do I use my discount there?
Yes, the LOTSI Club works both in the online store and in our stores, and purchases from both are added together. When paying, just show the QR code from your customer account or give the e-mail address your membership is registered under. The discount is applied right at the purchase and the value is credited to your total.
How do I reach a higher tier?
We add up the value of your purchases over the last 12 months, both online and in our stores. As soon as the total reaches the threshold of the next tier, you move up automatically and the new discount applies to every further purchase. It cannot be applied retrospectively to orders already placed.
Do I need to enter a discount code, and can the discount be combined with others?
No, you do not enter any code – when you are signed in, your discount is applied automatically in the basket. Discounts cannot be combined: only one applies, and it is the one more favourable to you. If your discount code is higher than your LOTSI Club discount, the code is applied.
Does the LOTSI Club discount apply to items that are already reduced?
The LOTSI Club discount applies to goods at the regular price. No additional club discount is given on items that are already reduced or on sale.
Can I lose my tier?
Yes. Your tier is based on your purchases over the last 12 months and is therefore recalculated on an ongoing basis. If the value of your purchases in that period falls below the required threshold, you move down one tier. The same applies to returns: the amount refunded is deducted from your total.
How do I cancel my LOTSI Club membership?
Write to us at info@lotsi.sk and we will cancel your membership.
