Shipping policy

Shipping and delivery

We deliver to the following countries. The exact options and prices for your order are always shown in the cart before you complete the order.

  • Austria — DPD parcel — €7.00 · Austrian Post — €9.50 · free shipping from €65.00
  • Belgium — Belgian Post – pickup point — €13.50 · Belgian Post — €14.50 · Dutch Post — €15.00
  • Bulgaria — BoxNow parcel locker — €4.50 · Home delivery — €7.50
  • Croatia — BoxNow parcel locker — €4.50 · Croatian Post – pickup point — €6.50 · Croatian Post — €6.50
  • Denmark — PostNord – pickup point — €15.90 · PostNord — €16.90
  • Estonia — Omniva parcel locker — €9.50 · Lithuanian Post — €12.50
  • Finland — Matkahuolto parcel locker — €14.00 · Matkahuolto — €21.30
  • France — Mondial Relay – pickup point — €9.50 · Colis Privé — €11.50
  • Germany — Hermes – pickup point — €8.50 · Hermes — €9.00 · Home delivery — €10.00
  • Greece — Pickup point — €5.30 · ACS — €7.50
  • Hungary — Packeta Z-Point — €3.50 · Express One — €5.50 · Packeta home delivery — €7.50
  • Italy — Pickup point — €10.60 · Italian Post — €10.90
  • Luxembourg — Luxembourg Post — €15.90 · DPD — €24.60
  • Netherlands — Dutch Post — €11.00 · Pickup point — €13.00
  • Poland — Packeta Z-Point — €2.95 · Packeta home delivery — €7.50
  • Slovakia — Packeta pickup point — €2.50 · Packeta courier — €3.50 · Personal collection — €0.00 · free shipping from €30.00
  • Slovenia — Pickup point — €6.15 · Express One — €6.50
  • Spain — Pickup point — €8.40 · MRW — €10.50 · Correos — €12.50

Where no free-shipping threshold is stated, the flat rate applies regardless of the order value.

Payment
Online card payment — free of charge. Cash on delivery is available for orders within Slovakia only (€1.40).

Packaging
Every piece of jewellery is packed in a jewellery box free of charge.

Delivery times
All items shown in our online shop are in stock unless marked as sold out. We normally hand your order over to the carrier within 1 to 3 working days of receiving it. Delivery times after dispatch depend on the destination country and the carrier and are shown at checkout. In any event, delivery takes place no later than 30 days after the contract is concluded unless otherwise agreed.

Receiving your parcel
We recommend checking the condition of the parcel on receipt and reporting any visible damage to the carrier and to us without delay. Accepting a damaged parcel does not affect your statutory rights in respect of defects.